They need to have their address memorized and explain to a person where they are located in the house: "I am at a third floor window in the back of the house." In a sleepy panic, you would be surprised how many people can't explain where they are, especially if they slept in a different room that night.
When practical, children should be taught how, when and why to raise a window in an emergency and to call 9-1-1. Make sure the windows are in working order in any room that you or others need to escape from. Do you need a chair or step stool to raise the window? A note on double-hung windows: if you are awaiting rescue, pull the top sash down about 1/3 to release smoke and heat above you. Push up the bottom sash enough so that you can obtain fresh air and exit easily."
It's important that we all consider that tragedies like these, while difficult to think about, can strike at any time and it is absolutely crucial to the safety to our families and homes that we prepare ourselves for them. Here at Paul Davis we would encourage all of our clients to check out this article (linked above) to help prepare themselves for the unthinkable before it is too late!
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